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eStore Shopping Cart Solution

The solution will enable you to carry out businesses without the barriers of time or distance and expand your customer base via internet.


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Solution Feature

Overview

Allows you to carry out businesses without the barriers of time or distance.

   

Utilise Internet to expand your customer base and keep your customers up to date. E.g. Facebook, twitter, emails, newsletters, RSS feed…

 

The ability to launch marketing campaign via emails.

 

Newsletter subscription capabilities.

 

Allows your customer to 'tell a friend' about your business & products.

   

Handles the end to end Customer Order process:

  Work Flow picture
   
Allows your customers to self-service, participate and find useful information in forums & blogs.
   
Attractive and presentable product description via multiple images, video clips alongside of text.
   
Built-in Content Management System which allows you to manage and update your web site content.
   
Supports gift cards; reward points system; discount coupon code either by percentage or fixed amount.
   
Store dashboard gives you holistic view at a glance on:
 

Sales by day/week/month/year.

 

Orders by status.

 

Best sellers and Popular searches.

   
Supports multiple warehouses with inventory tracking capability.
   
Supports both online and offline payment methods.
   
Live chat, SMS txt message, Quickbooks integration.

 

Shopping & Customer Service Features
~

Allow customer to register/login by email or by username. Password recovery via email is provided.

~ Configurable customer attributes (such as «Date of birth», «Phone number»).
~ Supports multiple billing and shipping addresses per customer.
~

Allow customer to buy your products via shopping cart.

~ Supports offline payment; manual or online credit card payment.
~ Configurable checkout attributes (such as «Gift Wrap» or «Enter custom message»).
~ Allow One-page and Anonymous checkout.
~ Configurable shipping cost calculation.
~ A button click of packing slip printing.
~ Support of shipping tracking number.
~ Allow customer to view order status and history.
~ Allow customer to enter product price (if enabled).
~ Supports volume discounts (Tier prices).
~ Allow customers to be grouped by roles, as a result you can assign different product pricing based on group.
~ Allow customer to select viewing price either GST inclusive or exclusive.
~ Allow store owner to hide prices for non-registered customers.
~ Customer can search products and view by featured products, sale products or new products.
~ Cross-sells support.
~ Compare products feature (if enabled).
~ Customer can build and purchase "kit product" (if configured).
~ Display product stock availability option.
~ Backorder support.
~

Supports RMA (return management).

~ Customisable order notification emails.
~ Customer wish list.
~ Customer product reviews feature.
~ "Email a friend", "Share" (on Facebook, Twitter....), News and recently added products RSS feed features.
~ Contact us form to allow customers send enquiry to you via email.
~ Built-in reward points system.
~ Email campaign.
~ Store news & polls supported.
~ Live chat feature (if enabled).
~ Multilingual and Multicurrency with real time currency exchange rates support.

 

Product Features
~

Unlimited number of products.

~

Supports categories and manufacturers. Categories can also be fully nested to any level desired (sub-categories). Products can be mapped to more than one category or manufacturer.

~ Supports structured product specifications (e.g. processor, memory, graphic card).
~

Configurable product attributes (e.g. colour, size).

~ Stock management by product attributes (such as, colour and size).
~ Inventory tracking and reporting.
~ Supports product tags.
~ Supports multiple images per product. Auto image resizing.
~ Supports downloadable product:
 

License file can be attached.

 

Can have user agreement.

 

Configurable download activation type: 'When order payment status is Paid' or 'Manual activation'.

~ Support for simple product or product with variants.
~ Supports recurring Products.
~ Supports Gift Cards (Virtual and Physical).
~ Supports weight and size measurement dimensions.
~ The flexibility of disabling buy buttons for specific products.
 
Security & Maintenance Features
~

Access control list which means you can assign store admin functions based on roles.

~ IP Blacklist feature.
~ Database backup & restore function.
~ Import/Export XML or Excel files.
 

Product reviewsProduct tags
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